Your customers are suffering having to repeat the same info each time they switch between web, phone and chat. Your customer would be delighted to have an instant, 24/7, personalized service on every channel they touch: phone, chat, in-app.
Hiring to meet that expectation scales linearly. Every missed conversation is missed revenue, and every after-hours call goes to a competitor.
Most AI chatbots can talk, but they can't act. They look great in a demo and break in production the moment a real workflow shows up.
Tool calling is half-finished. They answer your customer but can't book the meeting, file the ticket, or update the CRM.
Every conversation starts cold. The agent doesn't know who's on the other end, what they bought, or what they asked last week.
One upstream API change and they dead-end. You spend more time keeping the bot alive than serving customers.
A real Urai chatbot, running here on the page. Ask it about Urai, ask it to take an action, see how it handles your questions.
Smart chatbots that hold a conversation, take action inside your systems, and carry context end to end.
Gemini Live, OpenAI Realtime, recording, transcription, and reasoning built in. Interruptible, sub-second latency.
Chatbot that takes action inside the same platform via tool calls. Book the appointment, pull the order, update the CRM.
Embed the smart Chatbot inside your web app or website. Pass user context directly into the agent's system instructions.
Same agent. Same tools. Two front doors to your customer.
Outbound and inbound. Bookings, qualification, support. Twilio, FreeSWITCH, WebRTC. Bring your own carrier.
Phone AgentsDrop a single tag on your site or app. Pass logged-in user context through to the agent. Fully customisable look and feel.
Embedded Widget"What we appreciate most about Urai is the team's availability, openness, and transparency. Their approach to building AI services is particularly thoughtful and innovative."
"Urai gave us a phone agent we could actually ship to our candidates. The agent books interviews and updates our ATS without any handoff to a human."
"The multi-tenant model is exactly what an agency needs. We onboarded three clients on the same platform without spinning up new infrastructure."
Multi Modal
Support both voice and chat
Sub-orgs
One platform, many clients
Customisable
Theme, colours, copy
100+
Integrations included
UI-configurable: persona, knowledge sources, escalation rules. Or describe it in plain language and let the coding agent draft it.
Plug in existing connectors (Salesforce, Twilio, Stripe, Calendly, +90 more) or extend with custom TypeScript via UraiJS.
Drop the widget tag on your site or route a phone number to the agent. Same agent, both channels.